Installation Support Page for Corro-Protec Anodes

I need help with:(Required)

What's the brand of your tank?(Required)

Is there a plastic cap located towards the middle of the tank’s top, away from the edges?(Required)

After removing the cap and digging through the insulation, are you able to see the anode rod, or is it not visible yet?(Required)

Please give us your WH Model Number :(Required)

What kind of socket are you using?(Required)

A 6-point socket has hexagonal interior walls, providing six points of contact, while a 12-point socket has double hexagonal walls, offering twelve points of contact. You can identify them by looking inside the socket; the 6-point will have a simpler, more robust design, and the 12-point will have more notches and appear more intricate.

Important: Use a 6-Point Socket for Removal

Before proceeding, we strongly recommend using a 6-point socket to remove the anode rod. This ensures a snug fit, minimizing the risk of damaging the anode rod’s head and making the removal process smoother.

Have you tried an impact wrench?(Required)

Which Corro-Protec model did YOU BUY?(Required)

You can find your Corro-Protec model on the packaging box or your original receipt

Which Corro-Protec model DO YOU NEED?(Required)

Please provide more details(Required)

Where did you purchase the Corro-Protec anode?(Required)

Please provide your order number.(Required)

Did you purchase your Corro-Protec anode more than 30 days ago?(Required)

Did you clean the threads in the tank before attempting to install the Corro-Protec rod?*(Required)

When removing the old magnesium anode rod, sediment can sometimes accumulate and block the threads. It’s essential to clean these threads before installing your Corro-Protec rod to ensure proper fitting.

Please select the option that best describes the challenge you're experiencing with threading the rod into the tank:*(Required)

Could you please remove the Teflon tape, reapply it, and then attempt to reinstall the anode rod?(Required)

Please attempt to reinstall the sacrificial anode rod you previously removed to check if it threads properly(Required)

Please use our troubleshooting tool :

Effortlessly resolve your issue with the aid of our troubleshooting tool.

Corro-Protec Troubleshooting & Warranty Claim

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