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Anode rod serial number

Your anode serial number is located on the stainless steel part (where the socket goes to install the anode). If you don't see the serial number, make sure to include pictures of the rod in your claim.
Corro-Protec 在哪里买的？*
订单号*

请提供您的亚马逊订单号（例如：111-1111111-1111111）
订单号*

请提供您的订单号（例如：WC12345）
订单号*

请提供您的 eBay 订单号（例如：11-11111-11111）
您购买 Corro-Protec 阳极的零售商名称*
您购买 Corro-Protec 阳极的网站名称*
索赔理由*
Language preference*

Instructions
In following steps, we will help you find the cause of the problem and how to solve it. Please take the time to follow each steps so we can fix the problem right away.
请确保满足所有这些条件：*
- 整流器必须连接
- 必须将Corro-Protec连接到整流器
- 必须按照说明手册中的说明，将负极安装在热水器上。
- 热水器必须正常运行（填充且可运行）
If one of these steps is not fulfilled, the Corro-Protec cannot function correctly.
Please try removing the ground and reinstalling it on your water heater.
- Green light is ON when I installed the ground back
- Green light stay OFF when I installed the ground back
Bad grounding is the #1 reason why the green light would turn off. Ground is the power supply wire installed on your water heater tank screw. You just need to unscrew it and install it back.
Please disconnect the ground and the anode wire and connect both wires directly together.
- Green light is ON when I connect both wires directly together
- Green light stay OFF when I connect both wires directly together
This step allow us to see if the power supply or the anode itself is defective.

Instructions - Smell
Please answer all following questions so we can help you solve this problem faster.
整流器上的绿灯亮吗？*
- 是的，绿灯亮
- 否，绿灯熄灭
At which temperature do you get odors from your water?*
- Cold water only
- Hot water only
- Both cold and hot water
Where are you getting odor in your house?*
- Only in a specific place
- Everywhere when I use hot water

Last step.
Please feel free to add any comments or pictures to help us fix that situation.
在这里说明问题：
随时分享任何可以帮助解决此声明的图片
拖拽文件到此处，或者

最大限度。文件大小：256 MB.
同意*
我同意隐私政策。

Instructions

Instructions - Smell